Financial industry
The Financial Industry is one of the main working areas for 9senses. Using his experience working worldwide for banks and insurance companies around the globe, 9senses partner Reggy de Feniks has written various articles and books about this industry. Especially about strategy, innovation and building customer centric organisations. Recently he has written the book ‘Reinventing Financial Services. What consumers expect from future banks and insurers’ which has been published in English by The Financial Times. The following articles show several recent publications.
De waarde van de balans,
Marketing Tribune,
2010 (nl)
Een bank voor en door mensen, Marketing Tribune, 2010 (nl)
Customer Centricity, Banking Review, 2010 (nl)
Financiële geletterdheid, Banking Review, 2010 (nl)
La ética del sector financiero,
El Mundo, 2009 (es)
Como recuperar la confianza en el sector financiero , El Mundo, 2009 (es)
Transparencia y sencillez para devolver la confianza en el sector financiero ,
El Mundo, 2009 (es)
Fresh Finance, Marketing Tribune, 2009 (nl)
La Crisis Financiera, El Periodico, 2009 (es)
The Future of Finance, book by Adjiedj Bakas & Roger Peverelli, 2008 (uk)
El futuro va de etica, Dinero, 2009 (es)
La Crisi Financera,
El Periodico, 2009 (cat)
