Case 3

Insurance Multinational: Simplifying business worldwide

Answer growing demand of consumers for ease of doing business.

Simplifying business worldwide

Supported insurance multinational in making it easier for them to sell products and, at the same time, make it easier for customers to buy products. Using a 360° approach, proposition and organisational elements were simplified including: products & pricing, sales & service processes, communication, etc.


Reinventing Financial Services

Financial Times Pearson, 2010-2011



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