Writing our new book!

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20 February 2014:

We are pleased to announce that we are currently finalizing our new book ‘Reinventing Customer Engagement. The winning business model for future banks and insurers’.

The book will be launched this summer. We will keep you posted!

Reinventing Customer Engagement

Reinventing Financial Services

Financial Times Pearson, 2010-2011

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Article Computerworld Singapore

Interview with 9Senses Managing Partner, Reggy de Feniks in Computerworld Singapore....

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