Articles in El Mundo and Het Financieele Dagblad

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5 September 2011:

Spanish newspaper El Mundo includes our article ‘Un cambio para siempre’. The article deals with the key issues that financial institutions face with regard to the necessary change.
Het Financieele Dagblad (the leading Dutch financial newspaper) features a one page essay ‘In hogere versnelling naar klantbelang’ on how to accelerate customer centric change. Expect an elaborate white paper on this subject in the coming weeks, so stay tuned!

Reinventing Financial Services

Financial Times Pearson, 2010-2011

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