Key note speech at BAI Retail Delivery Chicago

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7 September 2011:

At the BAI Retail Delivery conference (Chicago, USA, October 11-13) we will focus our key note on 'global game changers in retail banking'. Other speakers include President Bill Clinton, Howard Putnam (former CEO, Southwest Airlines) and Randi Zuckerberg (Facebook).

The European Banking Association (EBA) invited us to discuss the future of payments in retail as well as wholesale markets at October 6 in Brussels, Belgium.

A guest lecture is scheduled at ESADE Business School in Barcelona, Spain (October 18).


Reinventing Financial Services

Financial Times Pearson, 2010-2011



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