It is all about customer centric change

Back to news overview

3 February 2012:

Banking Review features our article on implementing customer centric change. We identified over 50 leverage points across the organisation where customer centricity shoud be tangible. Very useful to identify where you are now and to set the roadmap to a customer centric future. Read more ...

De klant centraal stellen

Reinventing Financial Services

Financial Times Pearson, 2010-2011

More

News

9Senses to speak at Amsterdam conference

9Senses' Managing Partner Reggy de Feniks and Eveline van Enk will be at DIA Amsterdam, sharing the vision on insurtech trends http://www.digitalinsuranceagenda.com/dia-amsterdam-2018/ ...

Read more

Article Computerworld Singapore

Interview with 9Senses Managing Partner, Reggy de Feniks in Computerworld Singapore....

Read more More news