•  

    Reinventing
    Financial
    Services
    (Chinese
    edition)

    China Financial Publishing House, 2014

    Read more
  •  

    Reinventare i
    servizi
    finanziari

    2013

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  •  

    Reinventando
    os serviços
    financeiros

    Elsevier, 2012

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  •  

    Wie Sich Die
    Finanz
    Branche neu
    erfindet

    2012

    Read more
  •  

    Réinventer
    les services
    financiers

    Financial Times Pearson, 2012

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  •  

    Reinventing
    Financial
    Services -
    the Russian
    edition

    Mann, Ivanov and Ferber, 2011-2012

    Read more
  •  

    Reinventar
    los Servicios
    Financieros

    Financial Times Pearson, 2011

    Read more
  •  

    Reinventing
    Financial
    Services

    Financial Times Pearson, 2010-2011

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  •  

    FinTech Asia

    Computerworld Singapore, 2015

    Read more
  •  

    Fintech in
    Asia

    e27.co Singapore, 2015

    Read more
  •  

    Review
    Reinventing
    Financial
    Services

    Chinese Financial News, 2014

    Read more
  •  

    Big Data
    migliorano la
    customer
    experience

    Bancaforte, 2014

    Read more
  •  

    Six consumer
    trends

    Reglament - Retail Banking, 2014

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  •  

    Client trust
    is key

    BNP Paribas - Digest, 2014

    Read more
  •  

    Financiële
    dienstverleni
    ng

    Telecommerce, 2014

    Read more
  •  

    6 consumer
    trends FIs
    should heed

    Asian Link, 2014

    Read more
  •  

    Consumers
    call for
    transparency
    and
    simplicity

    Carte Blanche, 2013

    Read more
  •  

    How to
    restore
    client trust

    Carte Blanche, 2013

    Read more
  •  

    Innovation in
    insurance

    Deloitte University Press, 2013

    Read more
  •  

    Client's home
    or smartphone
    turns into a
    branch

    Capital Strani, 2013

    Read more
  •  

    Consumers
    prefer to
    feel close

    Carte Blanche, 2013

    Read more
  •  

    Turning Big
    Data into
    better
    conversations

    Sibos supplement of Banking Technology, 2013

    Read more
  •  

    How should
    banks restore
    trust of
    their clients

    Capital Strani, 2013

    Read more
  •  

    Conquering
    the hearts of
    consumers

    Finanssi&Vakuutu, 2013

    Read more
  •  

    Consumers
    have changed
    their
    relationship
    with banks

    Bankir, 2013

    Read more
  •  

    Interview -
    Reinventing
    Financial
    Services

    Carte Blanche, 2013

    Read more
  •  

    Customer
    centricity is
    not just
    about
    friendly
    tellers

    InfoBank.by, 2013

    Read more
  •  

    Keeping the
    wheels
    turning

    One - magazine of Credit Suisse, 2013

    Read more
  •  

    What customer
    centricity is
    really about

    Banki.ua, 2013

    Read more
  •  

    Focus on
    customer
    experience

    AM Plus, 2013

    Read more
  •  

    Book review

    Alter Análisis, 2013

    Read more
  •  

    Klanten
    moeten de
    vernieuwing
    wel zien

    VERZEKERD!, 2013

    Read more
  •  

    The future of
    retail
    banking
    2013-2015

    Retail banking, 2013

    Read more
  •  

    Eine neue
    Inspiration
    für die
    Finanzbranche

    FinanzBuch Verlag, 2012

    Read more
  •  

    Fabio
    Barbosa:
    Banken
    können die
    Gesellschaft
    positiv
    verändern

    Das Investment, 2012

    Read more
  •  

    Der Verkauf
    von
    Standard-Prod
    ukten gegen
    Provision
    behält die
    Oberhand

    Das Investment, 2012

    Read more
  •  

    Big data: big
    hype

    MarketingTribune, 2012

    Read more
  •  

    Gelingt der
    Neuanfang?

    TradeJournal, 2012

    Read more
  •  

    Reinventare i
    servizi
    finanziari

    Bancaforte, 2012

    Read more
  •  

    The vision of
    RFS

    OpenMind Blog of BBVA, 2012

    Read more
  •  

    Clientes vs
    Entidades
    financieras

    Pearson, 2012

    Read more
  •  

    Mobile
    services to
    transform the
    financial
    services
    industry

    E-Finance & Payments Law & Policy, 2012

    Read more
  •  

    Expanding
    role of
    procurement

    White Paper iVentions, 2012

    Read more
  •  

    Ante todo,
    los clientes

    El Mundo, 2012

    Read more
  •  

    Consumers are
    willing to
    pay for
    simplicity

    Bankir.ru, 2012

    Read more
  •  

    Restore trust
    and become
    part of life

    Mobile Payments Guide, 2012

    Read more
  •  

    Nuevas
    tendencias en
    la gestión
    de patrimonio

    Borsadiner, 2012

    Read more
  •  

    Reinventing
    Financial
    Services

    Analytical Banking Journal, 2012

    Read more
  •  

    Luxe
    Bankieren

    Marketing Tribune, 2012

    Read more
  •  

    Forward to
    Basics

    Corporate Treasury Blog by Magnus Lind, 2012

    Read more
  •  

    Finanssialan
    kyvykkyydet
    2020

    Finanssialand Keskusliitto, 2012

    Read more
  •  

    De klant
    centraal
    stellen

    Banking Review, 2012

    Read more
  •  

    Muchas
    entidades
    financieras
    sufren crisis
    de identidad

    Expansión, 2012

    Read more
  •  

    La confianza
    entre la
    banca y el
    cliente ha
    quedado
    devastada

    Expansión, 2012

    Read more
  •  

    Focus and
    simplicity
    are key to
    success

    Tinkoff Credit Systems Journal, 2011

    Read more
  •  

    Banks are
    trying to be
    like
    supermarkets?

    Rosbank journal, 2011

    Read more
  •  

    The crisis of
    ethics

    Argumenti & Facti, 2011

    Read more
  •  

    Banks search
    for customers
    in
    supermarkets

    Kazakhstan World News, 2011

    Read more
  •  

    Launch of the
    Russian
    edition of
    RFS

    Finparty, 2011

    Read more
  •  

    Book review

    Bankir.ru, 2011

    Read more
  •  

    Servicios
    financieros
    para el
    consumidor

    El Economista, 2011

    Read more
  •  

    La ética del
    sector
    financiero

    LaBolsa.com, 2011

    Read more
  •  

    Borsadiner
    aportará
    soluciones
    para
    inversores

    Finanzas y Banca, 2011

    Read more
  •  

    La banca
    ética no se
    involucra en
    arriesgados
    productos de
    derivados

    Diario Abierto, 2011

    Read more
  •  

    Social media
    es donde la
    reputación
    de IF se crea
    o se destruye

    Diario Abierto, 2011

    Read more
  •  

    Los
    ejecutivos de
    IF podrán al
    cliente en el
    centro del
    escenario

    Diario Abierto, 2011

    Read more
  •  

    Van keurmerk
    naar klant
    centraal

    De Compliance Officer, 2011

    Read more
  •  

    The True
    Power of
    Online
    Banking

    BAI - Banking Strategies, 2011

    Read more
  •  

    Contribution
    of
    Scandinavian
    DesignLab

    Scandinavian DesignLab, 2011

    Read more
  •  

    In hogere
    versnelling
    naar
    klantbelang

    Het Financieele Dagblad, 2011

    Read more
  •  

    Un cambio
    para siempre

    El Mundo, 2011

    Read more
  •  

    ING DiBa
    advises to
    read RFS

    ING DiBa Geschäftsbericht 2010

    Read more
  •  

    Book review
    RSF

    La Vanguardia (Dinero), 2011

    Read more
  •  

    Jezelf
     opnieuw
     uitvinden

    Qblog, 2011

    Read more
  •  

    Strategi-­
    eksperter:
     "Lyt  til
     kunderne
     eller
     tab"

    Finans Watch, 2011

    Read more
  •  

    Eenvoud is
    het nieuwe
    toverwoord

    Het Financieele Dagblad, 2011

    Read more
  •  

    Könyvis-
    mertetés

    TIZEDIK ÉVFOLYAM, 2011

    Read more
  •  

    Hulp in de
    huishouding

    Marketing Tribune, 2011

    Read more
  •  

    The true
    power of
    on-line
    banking

    EFMA Journal, 2011

    Read more
  •  

    Die wahre
    Kraft von
    Online

    ÖBA, 2011

    Read more
  •  

    Reinventar é
    simples

    IDEIAS (Brazil), 2011

    Read more
  •  

    Nieuw
    vertrouwen is
    de sleutel
    voor nieuwe
    groei

    Welten, 2011

    Read more
  •  

    De echte
    kracht van
    online

    Banking Review, 2011

    Read more
  •  

    The Lab
    Reinvents
    Financial
    Services

    Scandinavian Design Lab, 2011

    Read more
  •  

    De
    renaissance
    van de
    financiële
    sector

    Marketing Facts, 2011

    Read more
  •  

    Fondsmana-
    gers weten
    niets van
    klanten

    FondsNieuws, 2010

    Read more
  •  

    Koets zonder
    paard

    Marketing Tribune, 2010

    Read more
  •  

    De klant
    centraal,
    maar hoe dan?

    De Volkskrant, 2010

    Read more
  •  

    Maak klant
    tot
    kernactivi-
    teit

    Het Financieele Dagblad, 2010

    Read more
  •  

    Klant nog
    steeds niet
    centraal bij
    banken

    De Telegraaf, 2010

    Read more
  •  

    Financiële
    geletterdheid
    begint in
    Moneyville

    Banking Review, 2010

    Read more
  •  

    Een bank voor
    en door
    mensen

    Marketing Tribune, 2010

    Read more
  •  

    Customer
    Centricity

    Banking Review, 2010

    Read more
  •  

    De waarde van
    de balans

    Marketing Tribune, 2010

    Read more
  •  

    Fresh Finance

    Marketing Tribune, 2009

    Read more
  •  

    La ética del
    sector
    financiero

    El Mundo, 2009

    Read more
  •  

    Cómo
    recuperar la
    confianza en
    el sector
    financiero

    El Mundo, 2009

    Read more
  •  

    Transparencia
    y sencillez
    para devolver
    la confianza

    El Mundo, 2009

    Read more
  •  

    La Crisis
    Financiera

    El Periódico, 2009

    Read more
  •  

    La Crisi
    Financera

    El Periódico, 2009

    Read more
  •  

    El futuro va
    de ética

    Dinero, 2009

    Read more
  •  

    Impacto de la
    crisis
    crediticia

    VODW Marketing White Paper, 2008

    Read more
  •  

    Cómo las
    multinaciona-
    les
    conquistan el
    mundo

    Time to Market, 2007

    Read more
  •  

    Multinatio-
    nals
    veroveren de
    wereld met
    sales
    excellence

    Time to Market, 2005

    Read more
  •  

    Working in
    Japan: A
    totally
    Different
    Business!

    Time to Market, 2001

    Read more
  •  

    Adviseren in
    Japan: Een
    vak apart!

    Time to Market, 2001

    Read more
  •  

    Defeat the
    competition
    with ease

    Time to Market, 2007

    Read more
  •  

    Easy does it

    Time to Market, 2007

    Read more
  •  

    Ford
    introduce con
    éxito
    conceptos de
    servicio
    innovadores

    Time to Market, 2007

    Read more
  •  

    Caso de
    Zurich:
    Incremento de
    las ventas de
    seguros en un
    40%

    Time to Market, 2007

    Read more
  •  

    Detecta Ideas
    Innovadoras

    Emprendedores, 2008

    Read more
  •  

    Ideas
    Innovadoras

    Ideas de Negocio, 2008

    Read more
  •  

    Reinventa tu
    negocio

    Emprendedores, 2007

    Read more
  •  

    La innovacion
    esta de moda,
    pero ¿que
    opina el
    consumidor?

    Time to Market, 2007

    Read more
  •  

    ADP levert
    maatwerk in
    dienstverle-
    ning

    Time to Market, 2002

    Read more
  •  

    Sports
    Sponsorship
    2.0

    VODW Marketing, 2008

    Read more
  •  

    Van "building
    brands" naar
    "building
    business"

    Sponsortribune, 2008

    Read more
  •  

    Maar wat
    moeten
    Nederlandse
    bedrijven un
    golf groeit?

    Elsevier Golf, 2008

    Read more
  •  

    Sportsponso-
    ring straks
    verdrievou-
    digd

    Adformatie, 2008

    Read more
  •  

    Experience
    marketing

    Time to Market, 2002

    Read more
  •  

    Programme
    management

    Time to Market, 1999

    Read more