CRM & Lead Generation Strategy

For companies who see growth opportunities in obtaining better customer insights and by better targeting their products and services.

9senses supports in:

  • Performing a quick scan of current CRM capabilities to identify gaps and improvement potential.
  • Development of CRM departments - clear profiles and job descriptions of the CRM staff, training on the job and transfer of expert knowledge.
  • Setting up of Lead Generators internally or externally
  • Establishing optimal distribution of responsibilities between CRM, Marketing & Sales and other departments.
  • Centralization of CRM-related processes in one department.
  • Building Marketing Database/Datawarehouse.

Reinventing Financial Services

Financial Times Pearson, 2010-2011



Article Computerworld Singapore

Interview with 9Senses Managing Partner, Reggy de Feniks in Computerworld Singapore....

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New article in Asian blog

9Senses Managing Partner shared his vision on Fintech in Asia at event hosted by Life.SREDA in Singapore...

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